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The Importance of Being a Good Listener - Workscape CEO Tim Clifford

[On May 27th, J.P. Donlon, the Editor-in-Chief of Chief Executive Magazine, interviewed Workscape CEO Tim Clifford in a live video webcast to a pre-selected audience. This video is one of a collection of excerpts made available on YouTube.]

In this video Workscape CEO Tim Clifford shares his views on the importance of exercising good listening skills as a leader to keep employees engaged and gain insights into client and prospect communities.

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Employee Alignment & Engagement - Workscape CEO Tim Clifford

[On May 27th, J.P. Donlon, the Editor-in-Chief of Chief Executive Magazine, interviewed CEO Tim Clifford on the topics of employee engagement, aligning individual strategy with employee goals, and visibility and governance over corporate compensation in the TARP ERA.  The video interview was broadcast live to a select audience of CXOs from midsized and large organizations.  The segment above is one of a series of responses made available on YouTube for public consumption.]

In this video, Workscape CEO Tim Clifford articulates the two components of “engagement.”  Tim observes that the “engagement” can be distilled into two measurable areas for employees:

  1. Discretionary Effort
  2. Staying with the company

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Leveraging an HR Portal for Enhanced Engagement: The Workscape Story

One of the many challenges currently facing HR leaders is communicating effectively with a dispersed workforce.  Whether these are workers are in the lower 48 or offices around the world, the challenge and the need is to ensure that employees are continually connected to everything from strategic initiatives to day-to-day operations.  In an era marked by Blackberries and iPhones, where employees need – and have the capacity to both “broadcast” and receive – more information, a portal can play a vital role in ensuring connectedness and driving employee engagement.

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An Economic Back Ache

I hurt my back a number of years ago.  It actually happened when I was leaning into my car to pick up a towel of all things.  Not something I wanted to brag about around the office.  But the funny thing is that having gotten hurt I had to start being careful about how I moved, and had to consciously make smart decisions such as lifting with my legs and not my back, etc. So, while I was hurt, I was also acting smarter.  I did the right things and I got better.  Then I hurt my back again leaning over a chair to pick up one of my 3-year-old’s toys.

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Group Sponsored Insurance & Voluntary Benefits: Together at Last

As companies look to increase employee engagement through providing broad benefits offerings to their employees, group sponsored insurance plans are typically complemented by voluntary benefits such as supplemental life, pet insurance, long-term disability, among others.  If effectively communicated to employees and provided as an integrated part of the enrollment process, these additional offerings can be an effective way to boost talent retention efforts with minimal expenditures.

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