
Simplicity. Clarity. Ease-of-use. They’re words that are thrown around quite a bit these days and – in some cases – taken for granted.

Until quite recently, employers often had to make some difficult choices when seeking a single source for all of their benefits administration needs. There were essentially three imperfect options:

Over the past few years, the B2B software world has seen a dramatic shift in the amount of value placed on user experience with regards to web-based applications. This is evident from the push towards newer technologies such as Adobe’s Flash, Flex and AIR and Microsoft’s Silverlight to build customer-facing applications or enterprise software such as employee self-service applications.
Why is this so important?