
Search the web or research archives for “multi-tasking” and you’ll find a wealth of debate about a term and behavior that didn’t exist before 1966, when multi-tasking computers entered the scene. Today, the debate carries on as to the extent to which multi-tasking erodes human performance – but the general consensus is, it does.

Spyware and social engineering attacks are two serious security threats with very different tactics, but both can be prevented through the same measure: an informed and responsible workforce. This is because knowing how these attacks work makes you immediately equipped to prevent their occurrence. To that end, let’s start with spyware.